Contact us

Do you have questions about our products or services? At Refined Heritage, we are here to help! Our team is available 7 days a week to answer all your inquiries, and we aim to respond to all emails within one business day.

Our customer service team is ready to assist you with:

  • Order-related questions, including tracking, status updates, and changes.
  • In-depth product information and personalized recommendations.
  • Addressing and resolving complaints or feedback.
  • Guidance and support with returns and exchanges.

Additionally, feel free to contact us with any other inquiries. You can reach us at support@refined-heritage.com or fill out the contact form below. We’re committed to ensuring you have an exceptional experience with Refined Heritage!

Business details:

Name of the business: Refined Heritage by Fjær E-commerce
Business address: Mathenesserdijk 412 L, 3026GV, Rotterdam, Netherlands
Company Registration Number: 92717640

Email: support@refined-heritage.com
Telephone number: +447446425688
Contact form:
here

Customer service opening hours (GMT+0):
Monday - Friday: 8AM - 6PM
Saturday - Sunday: 11AM - 3PM

Contact Form